1. Q "Why is a video of my Wedding so important?"
A. Would you go watch a movie in a theater that only
displayed still photos of the movie without sound or music?
One of my satisfied customers put it best:
"I can't even begin to tell you how amazing the video is!
I absolutely LOVED it and am thrilled with everything you did!
I know we will watch it over and over again to relive our special
day! If I didn't have this video I would have missed out on all the
memories! Thank you thank you thank you from the bottom of my
heart! God bless you and your family." Tiffani and Michael Murray.

2. Q "I have decided on a package. What is the next step?"
A. Call or email us with the date of your wedding and also the
package you're interested in. We will let you know if your
wedding date is available for filming."

3. Q "Will I need to sign a contract?"
A. Yes. If we have your date available, we will email you a contract
in a PDF format. It can be opened with a free download of
"Adobe Acrobat Reader" from www.adobe.com

4. Q "What do I do once I've filled out the contract?"
A. Make sure you have filled in all requested information, read the
contract carefully, and sign each page. Include your deposit to
secure your wedding date then mail the deposit and your contract
to the address specified. We will then contact you to set an
appointment to meet in order to collect items like Photos & Music
and also discuss how to shoot your Wedding successfully."

5. Q "What forms of payment do you accept??
A. We accept Credit Cards, Debit Cards & Checks. You also can make
a secure payment on our website without creating an account.

6. Q "Why must the contract be returned by a certain date?
A. In order to secure your Wedding date, and prevent other
potential clients from requesting the same date, we require the
contract to be returned by a certain postmarked date usually
within 2 weeks of receiving the contract via email.
If your contract is not returned, we will proceed to offer your
wedding date to other clients.

7. Q "What is the payment procedure for your packages?"
A. Visit our Payment Info Page.

8. Q "I am having problems viewing your samples online?"
A. For best results, close all running programs while viewing
samples. Also you will need a Broadband internet connection
as well as the latest "Flash Player" installed on your computer.
It is a free download at www.adobe.com.
However, we do also provide High Quality DVD samples via mail.
Email us with an address and we will send you one.

9. Q "Why do you recommend filming our DVD in Widescreen?
A. Widescreen is fast becoming the industry standard.
We recommend shooting your Wedding in widescreen because it
will display your DVD correctly on an old Square TV as well as a
newer digital Widescreen TV. You will have the best of both
worlds and when you eventually upgrade your TV to an HDTV,
your wedding DVD will be presented in a beautiful
cinematic style movie like a movie theater.

10. Q "Why do you recommend paying Extra for an HD Blu-ray package?
A. Visit our HD Blu-ray Link for the answer.
Add an Extra $300 to any package for HD Blu-ray.

11. Q "Can I add more DVD copies to a Package?"
A. Yes you can. On the contract, there is a section asking if
you would like additional copies. We charge $10 each for basic
copies and $20 for a custom designed & printed DVD case
including the DVD label.

12. Q "What music is used for Basic 2 & Standard Packages?"
A. We use instrumental wedding music for our 3-5 min intro's
to our basic 2 & standard packages. However, you may provide us
with two mp3 songs of your choice as a substitute. These songs
must be given to us prior to your Wedding Ceremony.

13. Q "Do you have a time limit or charge by the hour?"
A. Yes. 4 hr. limit for Basic 1 package & 6 hr. limit
for the Basic 2 package. All other packages we stay until the
last dance or when you exit in a getaway car.

14. Q "Can I get my original footage and how can I view it?"
A. We only include unedited original footage on MiniDV Tapes for
the Deluxe & Ultimate Packages. The Basic & Standard Packages
already include all the footage on the DVD.
For a fee of $80, we will burn your original footage onto DVD's.

15. Q "When do you arrive the day of our Wedding?"
A. For a Deluxe package, we arrive 3 hours before your ceremony.
For a Basic 2 & Standard package, we arrive 1.5 hours before.

16. Q "Do you film the Bride & Groom Getting ready?"
A. Limited Bride & Groom preparations are included in our
Basic 2 & Standard Package. Extensive Bride & Groom Prep.
is included in the Deluxe Packages.

17. Q "What does "pre-ceremony intro set to music" mean?"
A. For our Basic 2 & Standard packages, we shoot footage of
the outside & the inside of church & all decorations.
We also do the same for the reception as well as guests arriving and
then we edit the footage to a 3-5min song prior to the ceremony
and to the reception.

18. Q "Are Scrolling Ending Credits of the Wedding Party Standard?"
A. Only for our Standard Package and Deluxe Packages.

19. Q "How long before we receive our DVD?"
A. For Basic & Standard Packages it is 4-6 weeks.
Due to the complexity of the Deluxe Packages, 6-8 weeks.

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